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020 8264 6722
Privacy Policy
Effective date: 16/11/24
At Bulb Electrics, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [https://www.bulbelectrics.co.uk] and our services.
1. Information We Collect
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We may collect the following types of personal information when you contact us, use our services, or visit our website:
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Contact details (name, phone number, email address, postal address)
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Service details (property address, job requirements, project notes)
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Payment information (if applicable — processed securely via our payment providers)
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Technical information (IP address, browser type, pages visited, via cookies)
3. Legal Basis for Processing
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We process your personal data under the following lawful bases:
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Contract: To provide the services you have requested.
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Legal obligation: To meet legal and safety requirements.
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Legitimate interest: To improve our services and customer communication.
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Consent: Where you have agreed (e.g., marketing emails).
5. Sharing Your Information
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We may share your data only when necessary, such as with:
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Subcontractors or suppliers involved in your project
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Payment processing providers
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Regulatory bodies or legal authorities if required by law
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Restrict or object to our processing of your data
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Request transfer of your data to another provider
To exercise these rights, contact us using the details below.
2. How We Use Your Information
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We use your information to:
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Provide and manage our electrical services
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Respond to enquiries and provide quotations
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Schedule and complete work
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Send invoices, receipts, and service updates
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Improve our website and customer experience
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Comply with legal and regulatory obligations
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We will never sell your data to third parties.
4. Data Storage & Security
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Your personal data is stored securely in accordance with UK GDPR.
We use industry-standard security measures to protect your information against unauthorised access, disclosure, or loss.
6. Cookies
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Our website may use cookies to improve your browsing experience.
You can control cookie settings through your browser.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@bulbelectrics.co.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.